{"xsrfToken":"d4081134453b4e0dcc79726ac3816d15b46f0c5f_lout","branding":{"id":"15","key":"ex","name":"Up Business Portal Support","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7997f9cf-6a77-4ac4-bc01-a0128ec607df/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZmRkZTM5NS1kYjMwLTRkZjktYmU4Yy1jMzQzMzY4ODdiOTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc5OTdmOWNmLTZhNzctNGFjNC1iYzAxLWEwMTI4ZWM2MDdkZiI6WyJyZWFkIl19LCJleHAiOjE3NDM3MzY2OTIsIm5iZiI6MTc0MzczNjA5Mn0.wEyWbeMfnyKkS1h33t2wC2ZEUbaVjJwOTxZl194vBTU&client=dfdde395-db30-4df9-be8c-c34336887b93&mode=fit","logoId":"7997f9cf-6a77-4ac4-bc01-a0128ec607df","isLogoAvailable":true,"helpCenterTitle":"Up Hellas Help Center \uD83E\uDD13","sharedPortalName":"Up Hellas Help Center","userInitialAnnouncementHeader":"⛑️","userInitialAnnouncementMessageWiki":"<p>Get Help with Up's services and products</p>","translations":{"en-US":{"helpCenterTitle":"Up Hellas Help Center \uD83E\uDD13","sharedPortalName":"Up Hellas Help Center","announcementHeader":"⛑️","announcementMessage":"Get Help with Up's services and products","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0b0b0b","helpCenterTitleColor":"#f8f8f8","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ede81d90-3480-4a3a-9e1b-148079b38b1b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZmRkZTM5NS1kYjMwLTRkZjktYmU4Yy1jMzQzMzY4ODdiOTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkZTgxZDkwLTM0ODAtNGEzYS05ZTFiLTE0ODA3OWIzOGIxYiI6WyJyZWFkIl19LCJleHAiOjE3NDM3MzY2OTIsIm5iZiI6MTc0MzczNjA5Mn0.9WVE0xl_HN0qMm_U_m8rwArFQcpwWaZHsm_KQWMNNLw&client=dfdde395-db30-4df9-be8c-c34336887b93&height=300&mode=fit","bannerMediaApiFileId":"ede81d90-3480-4a3a-9e1b-148079b38b1b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"15","key":"ex","projectId":10017,"serviceDeskId":15,"name":"Up Business Portal Support","description":"<p>You can browse and check the frequently asked questions about Up Hellas Business Portal and raise a support request.</p>","portalBaseUrl":"/servicedesk/customer/portal/15","reqTypes":[{"id":"151","name":"Business Portal Request","descriptionHtml":"","callToAction":"Business Portal Request","introHtml":"","icon":10512,"iconUrl":"https://uphellas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[24],"key":""},{"id":"261","name":"Credential$","descriptionHtml":"","callToAction":"Credential$","introHtml":"<p>Create new account or add user to an existing one</p>","icon":10513,"iconUrl":"https://uphellas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[24],"key":""},{"id":"245","name":"Merchant App Support Request Type","descriptionHtml":"","callToAction":"Merchant App Support Request Type","introHtml":"<p>SUpport for merchant app</p>","icon":10467,"iconUrl":"https://uphellas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[24],"key":""},{"id":"258","name":"Credentials","descriptionHtml":"","callToAction":"Credentials","introHtml":"<p>Create new account or add user to an existing one</p>","icon":10511,"iconUrl":"https://uphellas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"150","name":"Email request","descriptionHtml":"","callToAction":"Email request","introHtml":"","icon":10583,"iconUrl":"https://uphellas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[],"key":""},{"id":"148","name":"Facebook message","descriptionHtml":"","callToAction":"Facebook message","introHtml":"","icon":10589,"iconUrl":"https://uphellas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[],"key":""}],"reqGroups":[{"id":24,"name":"Customer Requests"}],"orderMapping":{"24":[151,245,261]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"370a433c-cfa2-3fa0-915c-0417d12dd465","appLinkName":"System Confluence","appLinkUrl":"https://uphellas.atlassian.net/wiki","spaceKey":"BP","spaceName":"Business Portal","spaceUrl":"https://uphellas.atlassian.net/wiki/spaces/BP","isServer":false},"labels":[],"projectKey":"BP","serviceDeskId":15,"kbLinkDomainURLs":["https://uphellas.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":15,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZmRkZTM5NS1kYjMwLTRkZjktYmU4Yy1jMzQzMzY4ODdiOTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3MzcyOTIsIm5iZiI6MTc0MzczNjA5Mn0.kt82OXgWvkzERuhJxqVR5CBoz1UQmj66AuJEFZsH4xo","targetCollection":"upload-project-10017","endpointUrl":"https://api.media.atlassian.com","clientId":"dfdde395-db30-4df9-be8c-c34336887b93","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"793b65b4-9f58-45d5-a65f-11fb4eb2fa82","name":"General questions","description":"FAQs about Up's business portal","categoryUrl":"https://uphellas.atlassian.net/servicedesk/customer/portal/15/topic/793b65b4-9f58-45d5-a65f-11fb4eb2fa82","lastUpdated":"1652439542459","createdAt":"1652438432763"},{"id":"eed038fe-cae0-4b17-8f9a-1af26036a927","name":"Cards","description":"FAQs about cards","categoryUrl":"https://uphellas.atlassian.net/servicedesk/customer/portal/15/topic/eed038fe-cae0-4b17-8f9a-1af26036a927","createdAt":"1652438577800"},{"id":"e431924b-52b8-44d8-8813-955db8062673","name":"Vouchers","description":"FAQ about ordering vocuhers","categoryUrl":"https://uphellas.atlassian.net/servicedesk/customer/portal/15/topic/e431924b-52b8-44d8-8813-955db8062673","createdAt":"1652439362446"}]}},"reqCreate":{"id":261,"projectId":10017,"form":{"name":"Credential$","descriptionHtml":"","callToAction":"Credential$","intro":"<p>Create new account or add user to an existing one</p>","instructions":"","icon":10513,"iconUrl":"https://uphellas.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"cascadingselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:cascadingselect","fieldId":"customfield_10075","fieldConfigId":"10304","label":"Type of issue (cascading)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10282","label":"How to ","selected":false,"children":[{"value":"10285","label":"Log in","selected":false,"children":[]},{"value":"10286","label":"Order","selected":false,"children":[]},{"value":"10287","label":"Card Activation","selected":false,"children":[]},{"value":"10288","label":"Loading Report","selected":false,"children":[]},{"value":"10289","label":"Replacement","selected":false,"children":[]},{"value":"10290","label":"Delivery Place","selected":false,"children":[]}]},{"value":"10283","label":"Support ","selected":false,"children":[{"value":"10291","label":"Log in","selected":false,"children":[]},{"value":"10292","label":"Order","selected":false,"children":[]},{"value":"10293","label":"Card Activation","selected":false,"children":[]},{"value":"10294","label":"Loading Report","selected":false,"children":[]},{"value":"10295","label":"Replacement","selected":false,"children":[]},{"value":"10296","label":"Delivery Place","selected":false,"children":[]}]},{"value":"10284","label":"Bug","selected":false,"children":[{"value":"10297","label":"Dashboard","selected":false,"children":[]},{"value":"10298","label":"Orders","selected":false,"children":[]},{"value":"10299","label":"Beneficiaries","selected":false,"children":[]},{"value":"10300","label":"Delivery Points","selected":false,"children":[]},{"value":"10301","label":"Contact","selected":false,"children":[]},{"value":"10302","label":"Terms and Conditions","selected":false,"children":[]},{"value":"10303","label":"Log out","selected":false,"children":[]},{"value":"10320","label":"Switch between companies","selected":false,"children":[]}]},{"value":"10515","label":"Expense","selected":false,"children":[{"value":"10520","label":"Billing","selected":false,"children":[]},{"value":"10518","label":"Card activation","selected":false,"children":[]},{"value":"10522","label":"Card limits","selected":false,"children":[]},{"value":"10521","label":"Card profile","selected":false,"children":[]},{"value":"10519","label":"Delivery place","selected":false,"children":[]},{"value":"10516","label":"Log in","selected":false,"children":[]},{"value":"10517","label":"Order","selected":false,"children":[]},{"value":"10671","label":"Top Up","selected":false,"children":[]},{"value":"10618","label":"Transactions","selected":false,"children":[]}]}]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10229","fieldConfigId":"10393","label":"Credentials","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10461","label":"Create new account","selected":false,"children":[]},{"value":"10462","label":"Add user to an existing one","selected":false,"children":[]},{"value":"10477","label":"Delete user","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10090","fieldConfigId":"10209","label":"AFM","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10120","fieldConfigId":"10245","label":"ccode","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10042","fieldConfigId":"10142","label":"Company Name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10169","fieldConfigId":"10310","label":"Admin Email","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/15/create/261","requestValidateBaseUrl":"/servicedesk/customer/portal/15/validate/261","calendarParams":{"firstDay":0,"date":"2025-04-04T06:08:12+0300","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"370a433c-cfa2-3fa0-915c-0417d12dd465","appLinkName":"System Confluence","appLinkUrl":"https://uphellas.atlassian.net/wiki","spaceKey":"BP","spaceName":"Business Portal","spaceUrl":"https://uphellas.atlassian.net/wiki/spaces/BP","isServer":false},"labels":[],"projectKey":"BP","serviceDeskId":15,"kbLinkDomainURLs":["https://uphellas.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZmRkZTM5NS1kYjMwLTRkZjktYmU4Yy1jMzQzMzY4ODdiOTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3MzcyOTIsIm5iZiI6MTc0MzczNjA5Mn0.kt82OXgWvkzERuhJxqVR5CBoz1UQmj66AuJEFZsH4xo","targetCollection":"upload-project-10017","endpointUrl":"https://api.media.atlassian.com","clientId":"dfdde395-db30-4df9-be8c-c34336887b93","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}